Privacy Policy

At Potter's City, we believe your privacy is fundamental. This Privacy Policy explains how we handle your data with transparency and care. We've designed our practices to meet the highest standards of data protection, including compliance with Apple App Store and Google Play Store guidelines.

This Privacy Policy is part of our Terms of Service. We'll notify you of any significant changes through our app and website, requiring your acknowledgment before continuing to use our services.

Table of Contents

1. What this Privacy Policy Covers
2. Personal Data Collection and Use
3. Data Sharing and Disclosure
4. Security Measures and Data Retention
5. Children's Privacy (COPPA Compliance)
6. Your Privacy Rights and Choices
7. International Data Transfers
8. Policy Updates
9. Contact Information and Data Protection Officer
10. App Store Compliance
11. Third-Party Services

1. What this Privacy Policy Covers

This Privacy Policy applies to all Potter's City services, including our mobile applications (iOS and Android), website, and related services. It details how we handle "Personal Data" - any information that identifies or can be linked to you as an individual, as defined by GDPR, CCPA, and other applicable privacy laws.

2. Personal Data Collection and Use

How We Use Your Data

• Providing and improving our core services
• Processing payments securely through authorized providers
• Sending important service updates and notifications
• Analyzing app performance and user experience (in aggregate)
• Preventing fraud and ensuring platform security
• Complying with legal obligations and app store requirements

3. Data Sharing and Disclosure

We share data only when necessary and with strict protections:

• Essential service providers (hosting, analytics, customer support)
• App store providers (Apple/Google) as required by their policies
• Legal authorities when legally required
• Integration partners (only with your explicit consent)

4. Security Measures and Data Retention

We employ industry-leading security measures including:

• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Multi-factor authentication options
• Data minimization and retention policies
• Employee security training and access controls

5. Children's Privacy (COPPA Compliance)

We strictly adhere to the Children's Online Privacy Protection Act (COPPA):

• No collection of data from children under 13 without parental consent
• Parental controls and monitoring options
• Immediate deletion of any inadvertently collected children's data
• Age-appropriate features and content restrictions

6. Your Privacy Rights

We support your data privacy rights under GDPR, CCPA, and other regulations:

• Access and download your personal data
• Correct or update your information
• Delete your account and associated data
• Opt-out of data processing or marketing
• Data portability to other services
• Manage app permissions and privacy settings

7. International Data Transfers

When we transfer data internationally, we ensure compliance with:

• EU Standard Contractual Clauses
• Privacy Shield principles
• Local data protection requirements
• Cross-border data transfer agreements

8. Changes to this Privacy Policy

We'll notify you of any significant changes through:

• In-app notifications
• Email notifications (if you've opted in)
• App store update notes
• Website announcements

9. Contact Information